If you have a question about river cruises and boat trips, want to suggest a topic for a future guide, or need to point out something we've got wrong, write to us at [email protected]. We read every message that comes through and aim to reply within 48 hours on weekdays.
What you can write to us about
We welcome questions on any aspect of river cruising covered in our guides – choosing the right trip for your interests, understanding what different cruise styles offer, or getting the most from your time on the water. If you've spotted an error or something that's out of date, let us know so we can put it right. Topic suggestions help us shape new content, so if there's something you'd like to see covered, send it our way.
What happens after you write
Your message goes straight to our small editorial team. We'll either answer your question directly or, if it needs more research, let you know we're looking into it. Bear in mind that Avon Leisure Cruises is an information portal – we write guides about river trips and boat experiences, but we don't run any cruises ourselves, handle bookings or sell tickets. For anything to do with a specific cruise operator, trip reservation or onboard service, you'll need to contact that company directly.
When to expect a reply
Most messages get a response within two working days. If your question needs us to check details or gather information from multiple sources, it may take a little longer – we'll acknowledge your email and give you a rough timescale. Weekend messages are picked up on Monday morning.